Privacy Policy

Legal information

This policy explains how Zhejiang Trusyou Medical Instruments Co., Ltd. handles personal information submitted through this website.

Last updated: September 23, 2026

1. Who is responsible for your information?

Zhejiang Trusyou Medical Instruments Co., Ltd. is responsible for the personal information collected through this website. Our headquarters are at No. 188, Weisan Road, Economic Development Zone, Yueqing City, Zhejiang Province, China.

2. What information do we collect?

When you submit an inquiry, we may collect your name, business email address, company, country or region, inquiry topic and message. We may also process limited technical information required to operate, secure and troubleshoot the website.

3. How do we use the information?

We use the information to review and respond to your inquiry, provide requested product or cooperation information, maintain appropriate business records, protect the website and meet applicable legal or regulatory obligations. We do not sell personal information.

4. Legal basis and consent

We process inquiry information with your consent and, where applicable, to take steps at your request before entering into a business relationship. You may withdraw consent at any time, although this does not affect processing already completed lawfully.

5. Sharing and international processing

Information may be accessed by authorized Trusyou personnel and service providers that support website hosting, security and business communications. We disclose information only when necessary for these purposes, to protect legal rights or when required by law. Because we work internationally, information may be processed in countries other than your own with appropriate safeguards where required.

6. How long do we keep the information?

General website inquiries are normally retained for up to 24 months after the last meaningful interaction. We may retain information for longer when required by law, regulatory obligations, an active contract, dispute management or legitimate business record-keeping. Information is deleted or anonymized when it is no longer needed.

7. Security

We use reasonable organizational and technical measures designed to protect personal information against unauthorized access, loss, misuse or alteration. No internet transmission or storage system can be guaranteed to be completely secure.

8. Your rights

Depending on your location, you may have rights to request access, correction, deletion, restriction, objection or portability of your personal information, and to withdraw consent. You may also have the right to contact your local data-protection authority.

9. Contact us

For privacy questions or requests, email rayn@trusyou.com, call +86 577 6281 3313, or write to Zhejiang Trusyou Medical Instruments Co., Ltd. at the address above. We may need to verify your identity before completing certain requests.

10. Policy updates

We may update this policy when our services, legal obligations or information-handling practices change. The latest version and its effective date will be published on this page.